Cookies
What are cookies
Cookies are small pieces of text that are stored in your browser and that can be read by our services and third-parties that we use and you consent to us using. For instance, our systems use a cookie with an ID in it, like an order number at a restaurant, so we can send you the right page when you request it. After a specified amount of time the cookie is removed by the browser.
Cookies on this site
Essential cookies
These are cookies that are required to ensure the correct and secure functioning of our services. You cannot opt out of receiving these cookies.
Essential cookies set on this website
| Cookie name | Purpose | Expiry |
|---|---|---|
| ASP.NET_SessionId | Unique identifier for sessions, identifies a user’s session | When you close your browser |
| ARRAffinity | Routes the request made through a web browser to the same machine in the DXC cloud environment. This cookie is deleted when you close your browser. | When you close your browser |
| .EPiForm_BID | Identifies the form submission made to the site when a visitor submits data to via an Episerver form. | 90 days |
| .EPiForm_VisitorIdentifier | Identifies the form submission mase to the site when a visitor submits data to via an Episerver form. | 90 days |
| EPiForm_{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx}:{xxxxx} | Stores partial form submissions so that a user can continue with a form submission upon return. (The xs are replaced by a unique identifier.) | 90 days |
| ARRAffinitySameSite | Set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Session |
| SRACookie | This is used to store user preferences about cookie consent. | One year |
| TiPMix | Required for EpiServer release process. | Session |
| x-ms-routing-name | This ensures that the user is routed to the same server. | One month |
LivePerson
LivePerson provides our web chat service, it sets several cookies. You can read about these cookies on the LivePerson cookie details page
Analytics cookies
We use these cookies to see how people use the website so we can improve our services. We use Google Analytics, Hotjar and Idio analytics.
Analytics cookies set on this website
Google analytics
| Service | Cookie name | Expiry |
|---|---|---|
| ai_session | Used by Microsoft Application Insights software to collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie. | When the browsing session ends |
| ai_user | This is a unique user identifier cookie enabling counting of the number of users accessing the application over time. | 1 year |
| Google Analytics | _ga | 2 years |
| Google Analytics | _gid | 24 hours |
| Google Analytics | _gat | 1 minute |
| Google Analytics | _gat_UA | 10 minutes |
| Google Analytics | _ga_[container-id] | 2 years |
| Google Analytics | _gac_gb_[container-id] | 90 days |
Idio
| Cookie name | Purpose | Expiry |
|---|---|---|
| iv | Tracks the anonymous visitor's actions across the the site. | Persistent |
| is | Identifies a visitor's session. This cookie is used in conjunction with the iv cookie | Session |
Social media
These cookies are set when you visit us from different social media platforms, so we can see how successful they were. This helps us promote the right kind of content to our audiences.
Social media cookies set on this website
| Service | Cookie name | Expiry |
|---|---|---|
| twitter.com | Pid | 2 years |
| linkedin.com | X-LL-IDC | When you close your browser |
| youtube.com | use_hitbox | When you close your browser |
| youtube.com | VISITOR_INFO1_LIVE | 240 days |
Campaigns
We email the people we regulate with information from time to time and we want to be able to see how successful those campaigns perform. Currently we do not set any cookies to do with campaigns.